Job knowledge and skills 
-understanding of job functions and their applications
-know how to manage your job area
- try to work with less supervision
Job performance 
-quality / accuracy / quantity (volume of work turned out on time)
Initiative
 - job interest / dedication and willingness to extend oneself to complete assigned tasks.
Interpersonal skills 
-respected by effective in working with peers, superiors and outsiders
Communication skill 
-ability to convey and present information in a clear, logical and concise manner and articulate persuasively to argue for and support ideas (providing song reasoning or argument)
Customer service
 -ability to interact with both internal and external customers at all levels tact and diplomacy, as well as an attitude of responsiveness in meeting customer requests
Team work
- exhibits a positive attitude and work effectively with other team members to achieve group goals. 
-Project that staff handled, facilities managed, tenders participated in, designs involved with or completed etc … 
-Staff’s work attitude, especially towards clients. 
-Staff’s strength. Area where staff needs improvements.
 
 
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